keeping customers


British Gas, the UK’s largest energy supplier, is owned by Centrica who are a London Stock Exchange listed multinational utility company. British Gas was formed in 1973 when the 12 old gas boards were divided into regions. Today, British Gas provides gas and electricity to over 20 million UK households. How to lose your customers…   There are some sure fire ways to lose your customers and British Gas seem determined to infuriate all of their customers. Their actions over the past two weeks will inevitably see them losing their customers include;......

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